Session 1: Introductions, Program Overview, Expectations, Resources

• Agenda Review
• Program Purpose
• Program Expectations
• Introductions
• Resource Links
  • AZ Retail Careers
    https://azretailcareers.com/
  • EDGE
    https://getyouredge.org/
  • Core Score
    https://azcorescore.com/
  • Career Planning Tool
• Video: Ro – Home Depot Video - Ro’s Story – Home Depot
• Mentor Story: Share story of career progression
• Discussion: Why are you interested in furthering your career in retail?
• Homework:
  • CoreScore Customer Service Assessment https://azcorescore.com/

Session 2: Exploring Retail Potential

• Catch Up: What’s happened since last time? Celebrate successes and answer questions
• Video: Jennifer Drake Nordstrom Video
• CoreScore Recap- share your observations and learnings
• Career Path Review
• Job Posting Process
• Mentor story: How did you get to where you are?
• Discussion: What areas are you interested in? What skills do I need to develop to get there?
• Resource Review
• Homework
  • Review AZ Retail Careers website https://azretailcareers.com/ and identify ways in which you can enhance your skills
  • Review Goal Setting Module on Get Your EDGE https://getyouredge.org/

Session 3: Your Career Goals

• Catch up: What’s happened since last time? Celebrate successes and answer questions
• Review of EDGE Goal Setting Module and AZ Retail Careers
  • What ways have you identified to enhance your career?
  • Two learnings from goal setting EDGE module
• Discussion: Importance of Setting Goals
• Mentor story: Where have you achieved success by setting goals?
• Discussion: What are the goals you might create to support your career path? What are ways you can continue to grow/develop to achieve your goals?
• Homework:
  
  • Create your goals- document them on your worksheet
  • EDGE Module- Developing a Professional Image https://getyouredge.org/

Session 4: Developing a Professional Image (EDGE Homework)

• Catch up: What’s happened since last time? Celebrate successes and answer questions
• EDGE Module discussion- Discuss strengths and areas of focus.
• Mentor Story: Importance of professionalism and how you have seen it help and hinder growth
• Discussion: What do you think contributes to a professional image (describe)? How can it help you grow in your career?
• Goal Check In
• Homework: How do you align your professional persona/image with your career goals? https://getyouredge.org/

Session 5: Promoting Yourself

• Catch up: What’s happened since last time? Celebrate successes and answer questions
• EDGE Module Discussion- Networking and Elevator Speech
• Mentor Story: Share story of how you’ve seen networking in action or the benefit of networking and/or Importance of elevator speech
• Ways to promote yourself
• Discussion: How will you use your elevator speech and how will you promote yourself?
• Goal Check-In
• Homework: Identify two people in your network that can help you learn more about retail career paths or help you accomplish your goals. Introduce yourself and use your elevator speech.

Session 6: Progress, Continued Development and Commitments

• Catch up: What’s happened since last time?
• Celebrate successes and answer questions
• Progress Review
• Discussion: Discussion recap of elevator speech sharing
• Mentor Story: How have you continued to focus on career development? What do you do?
• Discussion: What will you do next? What do you need to do to achieve your goals?
• Commitments: What will you do to keep this alive?